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Parts / Service Video Advisor

Discover Kia has an immediate requirement for a Parts / Service Video Advisor in Charlottetown, PEI.

The Service Video Advisor will take video of ongoing repairs to client vehicles, keeping them updated on progress, and allowing them a chance to be part of the decision-making process. This role will also involve providing support to the Parts Department.

Responsibilities include but are not limited to:

  • Precise video documentation of repairs on client vehicles
  • Proper explanation of the technicians’ vehicle prognosis on video
  • Efficient and prompt upload of video to client
  • Providing front and back counter support for the Parts Department
  • Ordering, selling and processing of parts
  • Other duties as required

Requirements:

  • Be comfortable to explain service processes on camera (voice only)
  • Be prompt, punctual and detailed orientated
  • Ability to work with minimal supervision.
  • Valid driver’s license, clean driver’s abstract.

Why Steele Auto?

  • Full benefits package including virtual healthcare and mental health/wellness support programs
  • Company match RRSP program
  • Employee and Family Assistance Program
  • Competitive wages
  • A safe, professional and dynamic work environment

Pay Range: 

$15.50 – $18.10 + Bonus 

Steele Auto Group is committed to providing the Best Customer Buying Experience and solidifying ourselves as the “Trusted Destination of Choice for Everything Auto” for employees and customers alike.

If you want to work for an organization that values and rewards hard work, innovative thinking, and continuous improvement, please apply today; be sure to include your resume and cover letter.

We sincerely thank our applicants interested in this opportunity and wish to advise that only candidates invited for an interview will be contacted. Steele Auto Group will fill positions by drawing from internal candidates possessing the desired qualifications and to promote from within, where possible. Hiring and promotion of all candidates is based on skills, knowledge and demonstrated abilities.  In accordance with Steele Auto Group’s occupational health and safety program and the Steele Auto Group Vaccination Policy, subject to any approved accommodation, all new employees hired will be required to be fully vaccinated against COVID-19. For clarity, “fully vaccinated” means having the number of doses or combination of doses of a vaccine approved by Health Canada or local public health agencies in the jurisdiction in which they will be employed.

Steele Auto Group is an Equal Opportunity Employer, and we commit to a fair, inclusive opportunity to apply.  Diversity fuels our desire to be your trusted destination for everything auto. Our commitment to inclusion drives us forward every day.

If selected for an interview, please advise us of any accommodations you may require throughout the recruitment process.  To learn more about our company, culture and opportunities, please visit www.steeleauto.com

Pre-Owned Vehicle Sales Manager

Discover Kia & Experience Hyundai in Charlottetown, PEI require a Pre-Owned Sales Manager to oversee both locations!

As an employee of Steele Auto Group, we always put you first. You can expect competitive compensation packages with flexible health and dental plans to match your needs. Our Employee and Family Assistance program offers a portfolio of healthcare services to keep you and your family healthy. As Atlantic Canadas Largest Automotive Dealer Group, we offer an industry-leading retirement savings plan with employer match and opportunities for growth and advancement to support our employees’ futures.

As the Pre-Owned Sales Manager, you will be responsible for the successful operations of all aspects of the Pre-Owned Department within the dealership while supporting the successful operation of the new car department when needed. You offer experience in the industry, a proven sales track record and are a positive team player.

You will work in collaboration with a strong team of managers who are consistently driving the business forward. Your dedication will result in the efficient and profitable planning, organization, direction, and control of the Sales Departments, including forecasting and obtaining projected both top and bottom-line results. The pre-owned sales manager will have responsibility for the pre-owned business and a support role in the new car business, including all sales, expenses and employees and will be accountable for the profit and loss of the Sales Departments.

Responsibilities include but are not limited to:

  • Prepares monthly, quarterly and annual forecasts for the department.
  • Monitor department profitability and take responsibility for corrective measures
  • Maintain and control vehicle inventory, including enforcement of set turn and age policies
  • Monitors customer market data, lost sales, lead volumes and dealership sales history and conducts local market analyses to determine proper stocking/pricing strategies
  • Hires, leads, motivates, coaches and monitors the performance of all sales employees
  • Acquires pre-owned inventory from internal and external sources, including trade-ins, auctions, and inter-group acquisitions.
  • Tracks results of acquisitions and monitors gross profits
  • Ensures that cosmetic and mechanical reconditioning is performed within the dealership’s cost and time limitations.
  • Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring prospecting, lead management and sales control systems
  • Work with staff to ensure proper lead management KPIs are met or exceeded
  • Assists individual salespeople in setting monthly goals and objectives and provides them with the support and mentorship to meet these goals
  • Work cohesively with other dealership departments to ensure ultimate functionality
  • Other duties as required

Requirements:

  • A proven track record of setting and achieving sales targets
  • Financial knowledge of dealership operations
  • 3-5 years of previous automotive sales experience
  • Knowledge of both New and Pre-owned vehicle departments
  • Previous experience as a team leader/mentor/coach. Willing to train the right individual

Why Steele Auto?

  • Competitive compensation package with flexible health and dental plans
  • Virtual healthcare and mental health/wellness support programs
  • Employee and Family Assistance Program
  • Industry-leading Retirement Savings Plan with employer match
  • Competitive wages
  • Opportunities for career growth and advancement
  • A safe, inclusive, and dynamic work environment

Steele Auto Group is committed to providing the Best Customer Buying Experience and solidifying ourselves as the “Trusted Destination of Choice for Everything Auto” for employees and customers alike.

If you want to work for an organization that values and rewards hard work, innovative thinking, and continuous improvement, please apply today; be sure to include your resume and cover letter.

We sincerely thank our applicants interested in this opportunity and wish to advise that only candidates invited for an interview will be contacted. Steele Auto Group will fill positions by drawing from internal candidates possessing the desired qualifications and promoting from within, where possible. Hiring and promotion of all candidates are based on skills, knowledge and demonstrated abilities.

Steele Auto Group is an Equal Opportunity Employer, and we commit to a fair, inclusive opportunity to apply. Diversity fuels our desire to be your trusted destination for everything auto. Our commitment to inclusion drives us forward every day.

If selected for an interview, please advise us of any accommodations you may require throughout the recruitment process. To learn more about our company, culture and opportunities, please visit www.steeleauto.com

Automotive Detailer

Discover Kia is currently seeking an Automotive Detailer to join our team!

As an employee of Steele Auto Group, we always put you first. You can expect competitive compensation packages with flexible health and dental plans to match your needs. Our Employee and Family Assistance program offers a portfolio of healthcare services to keep you and your family healthy. As Atlantic Canadas Largest Automotive Dealer Group, we offer an industry leading retirement savings plan with employer match, and opportunities for growth and advancement to support our employees’ futures.

As an Automotive Detailer, you will be provided with the tools and training to be successful while learning about a dealership’s day-to-day operations.  Your attention to detail will be meticulous, ensuring our vehicles are always looking their best and our clients are always satisfied.

Responsibilities include but are not limited to:

  • Report any imperfections of new vehicles to management
  • Proper application of products on interior and exterior of sold vehicles
  • Buffing of vehicles when required
  • Preparation of new and used vehicles to ensure optimal presentation
  • Parking of vehicles appropriately on the lot and in delivery areas
  • Maintain workspace to ensure it is safe and clean

Requirements:

  • Desire to work in a Service Department where teamwork and customer satisfaction are #1
  • Experience in cleaning the interior and exterior of vehicles is considered an asset but not required
  • Ability to work with minimal supervision
  • Valid driver’s license, clean driver’s abstract and be able to drive a manual shift
  • Be hardworking, self-motivated and have excellent time management skills

Why Steele Auto?

  • Competitive compensation package with flexible health and dental plans
  • Virtual healthcare and mental health/wellness support programs
  • Employee and Family Assistance Program
  • Industry leading Retirement Savings Plan with employer match
  • Opportunities for career growth and advancement
  • A safe, inclusive, and dynamic work environment

Steele Auto Group is committed to providing the Best Customer Buying Experience and solidifying ourselves as the “Trusted Destination of Choice for Everything Auto” for employees and customers alike.

If you want to work for an organization that values and rewards hard work, innovative thinking, and continuous improvement, please apply today; be sure to include your resume and cover letter.

We sincerely thank our applicants interested in this opportunity and wish to advise that only candidates invited for an interview will be contacted. Steele Auto Group will fill positions by drawing from internal candidates possessing the desired qualifications and to promote from within, where possible. Hiring and promotion of all candidates is based on skills, knowledge and demonstrated abilities.

Steele Auto Group is an Equal Opportunity Employer, and we commit to a fair, inclusive opportunity to apply.  Diversity fuels our desire to be your trusted destination for everything auto. Our commitment to inclusion drives us forward every day.

If selected for an interview, please advise us of any accommodations you may require throughout the recruitment process.  To learn more about our company, culture and opportunities, please visit www.steeleauto.com

Service Advisor

Discover Kia is seeking a Service Advisor to join our team!

As an employee of Steele Auto Group, we always put you first. You can expect competitive compensation packages with flexible health and dental plans to match your needs. Our Employee and Family Assistance program offers a portfolio of healthcare services to keep you and your family healthy. As Atlantic Canadas Largest Automotive Dealer Group, we offer an industry leading retirement savings plan with employer match, and opportunities for growth and advancement to support our employees’ futures.

As Service Advisor, you are the dealership’s front-line client relations and service representative. Your reliable communication skills enable you to explain vehicle diagnosis and recommend necessary service work to prolong vehicle longevity based on your communication with the technicians.

Responsibilities include but are not limited to:

  • Determine automotive problems and services by listening to customers’ descriptions of symptoms and clarifying descriptions of problems.
  • Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Develop estimates by costing materials, supplies, and labour.
  • Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
  • Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer’s approval of estimates and answering questions and concerns.
  • Maintain automotive records by recording problems and corrective actions planned.
  • Update job knowledge by participating in educational opportunities; reading manufacturers’ publications.
  • Enhance the store’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Requirements:

  • At least three years’ customer service experience
  • Previous experience in an Automotive Service Advisor role is considered an asset
  • Strong interpersonal skill: a good listener who can cultivate relationships.
  • Excellent communication skills
  • Ability to work in a team-driven environment.
  • Good organization and learning skills.
  • Valid drivers’ license with acceptable driver’s abstract

Pay Range: $17.30 – $20.70

Why Steele Auto?

  • Competitive compensation package with flexible health and dental plans
  • Virtual healthcare and mental health/wellness support programs
  • Employee and Family Assistance Program
  • Industry leading Retirement Savings Plan with employer match
  • Opportunities for career growth and advancement
  • A safe, inclusive, and dynamic work environment

Steele Auto Group is committed to providing the Best Customer Buying Experience and solidifying ourselves as the “Trusted Destination of Choice for Everything Auto” for employees and customers alike.

If you want to work for an organization that values and rewards hard work, innovative thinking, and continuous improvement, please apply today; be sure to include your resume and cover letter.

We sincerely thank our applicants interested in this opportunity and wish to advise that only candidates invited for an interview will be contacted. Steele Auto Group will fill positions by drawing from internal candidates possessing the desired qualifications and promoting from within, where possible. Hiring and promotion of all candidates are based on skills, knowledge and demonstrated abilities.

Steele Auto Group is an Equal Opportunity Employer, and we commit to a fair, inclusive opportunity to apply.  Diversity fuels our desire to be your trusted destination for everything auto. Our commitment to inclusion drives us forward every day.

If selected for an interview, please advise us of any accommodations you may require throughout the recruitment process.  To learn more about our company, culture and opportunities, please visit www.steeleauto.com

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